At Noor Service Provider (Pvt.) Ltd., we respect your privacy and take reasonable steps to protect the information you share with us. This Privacy Policy explains what information we may collect through our website, how we use it, and how you can contact us about your information.

By using our website or submitting an enquiry, you acknowledge this Privacy Policy.

1. About Noor Service Provider

Noor Service Provider (Pvt.) Ltd. provides domestic staffing, manpower and support services for families, businesses and organizations.

Office Address: 50, Ground Floor, Main City Center Shopping Mall, Shahrah-e-Faisal, Karachi, Pakistan

Phone: 0300-9254605
Phone: 0330-2493050
Landline: 021-34525200

Office Hours: Monday to Saturday, 10:00 AM to 6:00 PM
Sunday: Closed

2. Information We Collect

When you contact us or submit a staffing enquiry through our website, we may collect information such as:

• Your name
• Phone or WhatsApp number
• Email address, if provided
• Area or location
• Type of staff required
• Preferred working arrangement
• Details about your staffing requirements
• Other information you voluntarily provide

We may also collect limited technical information when you visit our website, such as your device type, browser, pages visited and general website usage information.

Please do not submit unnecessary sensitive information, such as passwords, payment-card details or CNIC numbers, through general website enquiry forms.

3. How We Use Your Information

We may use the information you provide to:

• Respond to your enquiry
• Understand your staffing requirements
• Discuss suitable staff options
• Contact you by phone, WhatsApp or email
• Arrange consultations or follow-ups
• Provide requested services
• Maintain service and enquiry records
• Improve our website and services
• Protect our website and business from misuse or fraud
• Meet applicable legal or regulatory requirements

We only aim to use personal information for legitimate and relevant business purposes.

4. Phone and WhatsApp Communication

If you provide your phone or WhatsApp number, Noor Service Provider may contact you regarding your enquiry, staffing requirements, appointments or related services.

You may ask us to stop receiving non-essential communications at any time.

5. Staff Verification Information

As part of our staffing services, certain staff information or documents may need to be reviewed for verification purposes.

Depending on the role and applicable requirements, the process may include:

• CNIC/document verification
• NADRA Verisys verification
• Police verification
• CPLC verification
• Address verification
• Other relevant document checks

Verification requirements may vary depending on the service, role and circumstances. We handle such information only for relevant staffing, verification and service purposes.

6. Cookies and Website Analytics

Our website may use cookies and similar technologies to help us:

• Keep the website working properly
• Understand website usage
• Improve website performance
• Improve user experience
• Measure website traffic

Third-party services used on our website may also use cookies or similar technologies.

You can manage cookies through your browser settings. Disabling certain cookies may affect some website features.

7. Sharing Your Information

We do not sell your personal information.

We may share information when reasonably necessary to:

• Provide a service you have requested
• Communicate with relevant staff or service personnel
• Work with trusted service providers supporting our website or business
• Comply with legal or regulatory requirements
• Protect our clients, staff, business or website from fraud or misuse

We aim to share only information that is reasonably necessary for the relevant purpose.

8. Protecting Your Information

We take reasonable measures to protect personal information from unauthorized access, misuse, alteration or disclosure.

However, no website, online form or electronic communication can be guaranteed to be completely secure. We therefore recommend that you do not submit unnecessary confidential or sensitive information through general website forms.

9. Third-Party Websites

Our website may contain links to third-party websites, social media platforms or other external services.

These websites have their own privacy policies and terms. Noor Service Provider is not responsible for the privacy practices, security or content of third-party websites.

10. Your Privacy Choices

Depending on the circumstances, you may contact us to:

• Ask about information you have provided to us
• Request correction of inaccurate information
• Ask us to stop certain non-essential communications
• Ask questions about how your information is being used

Some information may need to be retained for legitimate business, contractual, legal or service-related purposes.

11. Children’s Privacy

Our website and services are intended primarily for adults.

We do not knowingly collect personal information from children through our general website enquiry forms. If you believe that a child has provided personal information to us, please contact us so we can review the matter.

12. Changes to This Privacy Policy

We may update this Privacy Policy when our website, services, business practices or applicable requirements change.

Any updated version will be published on this page with a revised Last Updated date.

13. Contact Us

If you have questions about this Privacy Policy or how Noor Service Provider handles personal information, please contact us.

Noor Service Provider (Pvt.) Ltd.

Address:
50, Ground Floor, Main City Center Shopping Mall, Shahrah-e-Faisal, Karachi, Pakistan

Phone: 0300-9254605
Phone: 0330-2493050
Landline: 021-34525200

Office Hours: Monday–Saturday, 10:00 AM–6:00 PM
Sunday: Closed

Privacy Statement

We respect your privacy. The information you provide is used to respond to your enquiry, understand your staffing needs and provide our services responsibly.